Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page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Š#WUVTCNKCP2KRGNKPG8CNXG 'FKVKQP .1%#.&+564+$7614 # & ' . # + & '  †  $ 4 + 5 $ # 0 '  †  2 ' 4 6 *